Underwriting Assistant Job Vacancy at Britam Insurance – June 2025
Working Hours: Full-time
Company: Britam Insurance Tanzania Limited
Location: Dar es Salaam, Tanzania
Britam Insurance is looking for a qualified and detail-oriented individual to fill the position of Underwriting Assistant. This is an exciting opportunity to join one of the leading insurance firms in Tanzania and contribute to delivering quality service to clients.
Job Title:
Underwriting Assistant – (2500002L)
Job Purpose
The Underwriting Assistant will ensure compliance with underwriting guidelines through accurate data capture, processing of medical cards, timely quotation preparation, and prompt dispatch of policy documents and endorsements. The role reports directly to the Manager – Medical Business.
Key Responsibilities
- Accurate capture and ongoing maintenance of client data.
- Timely processing and dispatch of policy documents for new and renewal business.
- Prepare and submit quotations and tenders to prospective clients.
- Process endorsements within set service-level time frames.
- Timely issuance and dispatch of debit and credit notes.
- Ensure prompt issuance and dispatch of medical cards.
- Process renewals of policies in the system in a timely manner.
- Handle client queries and correspondences within defined timelines.
- Capture policy terms and conditions for reference and compliance.
- Prepare and share monthly reports with clients.
- Meet performance expectations as per the department’s strategy map and balanced scorecard.
Key Performance Indicators
- Accuracy and timeliness of data capture.
- Timely dispatch of all relevant documentation.
- High standard of customer query resolution.
- Timely preparation of tenders and quotations.
- Customer retention and improved claims ratio.
Working Relationships
Internal:
- Reports to Manager, Medical Business
- Collaborates with other internal departments
External:
- Britam clients
- Industry stakeholders in medical insurance
Qualifications and Experience
- Bachelor’s degree (preferably in Insurance or related field)
- Proficiency in Microsoft Word, Excel, and PowerPoint
- Previous experience in medical underwriting is an added advantage
- Understanding of Tanzanian insurance regulatory requirements
- Familiarity with Britam Insurance products is desirable
Competencies
- Learning and researching new skills and knowledge quickly
- Effective teamwork and respect for others
- Applying technology and technical skills
- Customer focus and result-oriented service delivery
- Following company procedures and meeting set deadlines
- Upholding principles, values, and professional integrity
Job Details
- Job Level: Entry Level
- Job Type: Permanent
- Shift: Day Job
- Contract Type: Full-time
- Primary Location: Dar es Salaam, Tanzania
- Job Posting Date: 03 June 2025
- Application Deadline: 11 June 2025
- Number of Openings: 1
How to Apply
Interested candidates can submit their applications via the official Britam careers portal using the link below:
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