Relationship Officer Job Vacancy at Mkombozi Commercial Bank – May 2025
Working Hours: Full-time
Company: Mkombozi Commercial Bank
Location: Tanzania
Mkombozi Commercial Bank is currently hiring a qualified and motivated Relationship Officer to join its expanding team. This position is ideal for candidates with a solid foundation in financial services, excellent interpersonal skills, and a passion for customer relationship management.
Job Title
Relationship Officer
Job Purpose
To manage and grow relationships with individual customers and small businesses by providing tailored banking solutions. The position focuses on client acquisition, retention, satisfaction, and cross-selling of various banking products and services to increase the bank’s portfolio and customer base.
Key Responsibilities
- Acquire, maintain, and grow a portfolio of individual and SME clients.
- Promote and sell retail banking products including current accounts, savings, fixed deposits, personal and business loans, and investment solutions.
- Conduct credit evaluations, analyze client financial information, and prepare loan proposals.
- Deliver high-quality customer service, addressing inquiries and resolving issues promptly.
- Ensure compliance with internal policies and regulatory requirements.
- Identify and seize cross-selling opportunities to deepen client relationships.
- Provide financial advice to customers based on individual or business needs.
- Monitor account activities to ensure profitability and risk mitigation.
Maintain accurate customer records and submit regular reports.
Required Education
- Bachelor’s degree in Finance, Business Administration, Economics, or a related field.
Qualifications and Experience
- Proven experience in retail banking, consumer lending, or financial services.
- Strong understanding of credit products and credit risk evaluation.
- Excellent customer relationship management and communication skills.
- Analytical mindset with strong attention to detail and sound decision-making abilities.
- Ability to work independently and meet performance targets.
How to Apply
Interested candidates are invited to submit their CV and cover letter via email to:
📧 recruitment@mkombozinbank.co.tz
Application Deadline: 02nd June 2025
Please note: Only shortlisted candidates will be contacted due to the high volume of applications.
Discover more job opportunities across Tanzania at AJIRA ONE