Revenue Assurance Analyst Job Vacancy at Airtel Tanzania – May 2025
Working Hours: Full-time
Company: Airtel Tanzania Limited
Location: Tanzania
Airtel Tanzania Limited, part of Airtel Africa and a leading telecom operator in Tanzania, is looking for a skilled Revenue Assurance Analyst to join its Airtel Money Revenue Assurance (RA) team. This role is critical in improving process efficiency, preventing revenue leakage, and supporting the growth of Airtel Money services.
About Airtel Africa
At Airtel Africa, we act with passion, energy, and a can-do attitude. Innovation and entrepreneurial spirit drive us. We champion diversity and inclusion and strive to enrich communities through our solutions. Join Airtel if you want to be part of a winning team and build your career across Africa.
Key Responsibilities
- Participate directly with the Head of Airtel Money RA & Fraud Management (FM) to develop strategies and departmental guidelines for Tanzania operations, including resource development (structure, staffing managers and analysts).
- Select and implement solutions for Airtel Money Revenue Assurance and Fraud Management.
- Develop policies, procedures, and frameworks for Revenue Assurance & Fraud Management.
- Provide operational guidance to resolve RA & FM problems.
- Ensure root cause analysis is performed for all KPIs outside acceptable parameters.
- Prevent revenue leakage and facilitate accurate billing and invoicing.
- Manage periodic reconciliation of revenue streams including customer acquisition, usage, billing, and switch-to-bill reconciliation.
- Reconcile reciprocal compensation revenue from roaming and interconnect agreements.
- Identify potential revenue leakage points, determine root causes, and recommend operational improvements.
- Partner with system departments and change management to perform quality assurance testing on key processes and system changes impacting revenue.
- Monitor, review, and take corrective actions from audits or reviews identifying control weaknesses.
- Optimize Airtel Money RA tools and promote team knowledge in carrier processes, technical systems, and fraud management.
- Provide comprehensive reports to senior management outlining progress, benefits, and challenges.
Qualifications and Experience
- Bachelor’s degree in IT, Computer Science, or related fields.
- Postgraduate qualification in Data Systems & Analysis is a plus.
- Professional certification in System Auditing (CISA) is an advantage.
- Minimum 5 years of relevant experience in Telecom or Banking industries.
- Strong analytical, technical, and reporting skills.
- Proficient in SQL queries for large data sets.
- In-depth knowledge of GSM Networks, IN, and IT Billing & Provisioning Systems.
- Good understanding of data models and IT platforms/solutions.
Behavioral and Other Requirements
- Ability to work under pressure and meet tight deadlines.
- Ownership mentality and strong follow-through skills.
- Consistently deliver accurate results on time and hold others accountable.
- Adaptable to fast-paced, ambiguous environments.
- Ability to manage multiple initiatives and priorities.
- Detail-oriented with exceptional accuracy.
- Effective team player and independent worker.
- Quick learner with strong product knowledge.
- Skilled at building relationships and negotiating priorities in a matrix environment.
- Strong risk analysis, business requirements documentation, and process formulation skills.
- Project management and planning capabilities.
- High integrity and ethical standards.
- Flexibility to adjust priorities for business needs.
How to Apply
This is a full-time position. Interested candidates should submit their applications online via the official Airtel careers portal:
CLICK HERE TO APPLY
For more job vacancies in Tanzania, visit AJIRA ONE.