Accommodations Manager Job at Zanzibar White Sand Villas
Working Hours: Full-time
Company: Zanzibar White Sand Villas & Spa
Location: Unguja, Zanzibar
Zanzibar White Sand Villas & Spa is seeking an experienced and passionate Accommodations Manager to join its leadership team. Set on one of Zanzibar’s most pristine beaches, our eco-conscious, family-oriented luxury resort is renowned for its elegant villas, lush tropical gardens, and personalized 5-star guest service.
About Zanzibar White Sand Villas
Located on the island of Unguja, our resort offers a peaceful sanctuary ideal for romantic escapes or memorable family holidays. As part of Relais & Châteaux, we are committed to excellence, sustainability, and unmatched guest experience.
Position: Accommodations Manager
As Accommodations Manager, you will play a vital leadership role in overseeing the day-to-day operations of our guest services and accommodations departments, ensuring exceptional quality and satisfaction.
Key Responsibilities
- Supervise the front office, concierge, housekeeping, porter, and butler teams.
- Deliver and uphold personalized, luxury guest experiences throughout each stay.
- Lead, train, and motivate a diverse team of approximately 20 members.
- Ensure compliance with international hospitality standards and Relais & Châteaux principles.
- Collaborate closely with the General Manager and heads of departments (Food & Beverage, Spa, Sales, etc.).
- Manage departmental budgets, monitor performance, and control operational costs.
- Resolve guest concerns with professionalism, discretion, and efficiency.
Profile & Requirements
- Degree in Hospitality Management, Luxury Tourism, or related field (BTS, Bachelor, MBA).
- Minimum 5 years of experience in a similar role within a luxury hotel or 5-star international property.
- Strong leadership, organizational, and interpersonal abilities.
- Fluent in English (spoken and written); French language skills are an added advantage.
Soft Skills
- High attention to detail and excellent organizational skills.
- Exceptional communication and teamwork abilities across departments.
- Experience with hotel property management systems (PMS) is preferred.
- Strong service ethic, professional demeanor, and discretion.
- International hospitality background; experience in Africa is a plus.
What We Offer
- A prestigious working environment within a luxury resort on the coast of Zanzibar.
- Multicultural and professional team environment.
- Competitive expatriate package including accommodation, meals, annual flights, and health insurance.
- Opportunities for career growth and professional development.
How to Apply
Interested candidates are invited to send their CV, cover letter, and professional references to:
Email: gm@whitesandvillas.com
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