Consultant, Digital Job Vacancy at Standard Bank – May 2025
Working Hours: Full-time
Company: Standard Bank
Location: Tanzania
Standard Bank is seeking a Consultant, Digital to join its Business & Commercial Banking division. The ideal candidate will be responsible for analysing and fulfilling all digital online demands for New-To-Bank (NTB) Business Banking clients, with a strong focus on enhancing revenue and client experience.
Job Description
- Fulfil all digital and online service requests for new and existing Business Banking clients.
- Ensure seamless integration and onboarding of clients to Standard Bank’s digital platforms.
- Drive usage of digital banking tools and support revenue growth through client engagement.
- Provide expert-level digital support while ensuring adherence to internal processes and regulatory standards.
Qualifications
- Minimum Qualification: Diploma
- Field of Study: Business Commerce
- Relevant FAIS Qualification (including experience in product categories)
Experience Required
- 3–4 years in Digital & eCommerce within Business & Commercial Banking
- Experience in back-office operations in the banking industry
- Solid understanding of Business Banking products, processes, and systems
Technical Competencies
- Active Listening
- Application & Submission Verification (Business Banking)
- Banking Processes & Procedures
- Client Retention
- Cross and Up-Selling
- Processing Efficiency
- Product & Service Knowledge
Behavioural Competencies
- Adopting Practical Approaches
- Checking Details
- Convincing & Directing People
- Embracing Change
- Following Procedures
- Generating Innovative Ideas
- Interacting with Clients
- Meeting Timelines
- Producing Accurate Output
- Team Collaboration
How to Apply
To apply for this full-time position, submit your application via the official Standard Bank portal by clicking the link below:
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